1. Who We Are
This website is operated by Newway UK (“we”, “our”, “us”), acting as the data controller of your personal data under the UK GDPR and Data Protection Act 2018.
Company Name: Newway consultancy ltd
Registered Address: Unit 1 Sky View Tower, 8 High Street, London, E15 2GR
Email: apply@newwayuk.com
Contact Number: +442035764022
Data Protection Contact:
If you have any questions about this Privacy Policy or your data, please contact our compliance team at apply@newwayuk.com.
2. What Data We Collect
We may collect and process the following categories of personal data:
a. Identity Data
- Full name
- Date of birth
- Nationality
b. Contact Data
- Email address
- Phone number
- Postal address
c. Academic & Application Data
- Educational background
- Qualifications
- CV / personal statements
- Passport and identification documents (where required)
d. Technical Data
- IP address
- Browser type and version
- Device information
- Website usage data
e. Communication Data
- Messages submitted via website forms
- WhatsApp or live chat communication
- Email correspondence
3. How and Why We Use Your Data (Lawful Basis)
We process your data under the UK GDPR using the following lawful bases:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Responding to enquiries | Contact & communication data | Consent / Legitimate Interest |
| Processing university applications | Identity, academic, passport data | Contract |
| Providing consultancy services | All relevant data | Contract |
| Improving website performance | Technical data | Legitimate Interest |
| Marketing communications | Contact data | Consent |
| Legal and visa compliance | Identity & documents | Legal Obligation |
4. How We Collect Your Data
We collect personal data through:
- Website enquiry forms
- WhatsApp and chat tools
- Email communication
- Direct consultation (online or in-person)
- Cookies and analytics tools
5. Cookies and Analytics
We use cookies and similar technologies to:
- Improve website functionality
- Analyse website usage
- Support marketing and advertising campaigns
Analytics (Google Analytics)
We use Google Analytics to collect information such as:
- Pages visited
- Time spent on pages
- Device and browser information
Data is anonymised where possible.
Retention Period: Up to 14 months
Lawful Basis: Consent
You can opt out using:
https://tools.google.com/dlpage/gaoptout
You can also control cookies via your browser settings.
6. Contact Forms
When you submit a form on our website, we collect:
- Name
- Email address
- Phone number
- Message content
Purpose:
- To respond to your enquiry
- To provide education consultancy services
Lawful Basis:
- Consent / Legitimate Interest
Retention:
- Up to 24 months
Recipients:
- Internal admissions and counselling team
7. Sharing Your Data
We may share your data with:
a. Educational Institutions
- Universities and colleges for admission processing
b. Service Providers
- Cloud hosting providers
- CRM systems
- Analytics providers (e.g., Google)
- Marketing platforms (e.g., Meta/Facebook)
c. Legal Authorities
- Visa and immigration authorities
- Government bodies where required
d. Internal Staff
- Admissions officers and counsellors
All third parties are required to respect the security of your data and process it lawfully.
8. International Data Transfers
We do not transfer or process personal data outside the United Kingdom. All personal data is stored and processed within the UK in accordance with UK data protection laws.
9. Automated Decision-Making
We do not carry out any automated decision-making or profiling that produces legal or similarly significant effects on individuals.
10. Data Sharing and Processing
We ensure that all data processing activities are conducted securely and in compliance with applicable data protection laws. Appropriate safeguards are in place, including:
- Secure data processing protocols and confidentiality obligations
- Compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
All parties handling your data are required to process it lawfully, securely, and only for legitimate business purposes.
11. Data Retention
We retain your personal data as follows:
- Enquiry data: 12–24 months
- Student application data: up to 6 years (for legal and compliance purposes)
- Marketing data: until consent is withdrawn
We may retain data longer if required by law.
12. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data (rectification)
- Request deletion of your data (right to be forgotten)
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Not be subject to automated decision-making
To exercise your rights, contact us at: apply@newwayuk.com
13. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure servers
- Restricted access controls
- Encryption where applicable
- Staff confidentiality obligations
12. Children’s Data
Our services are intended for individuals aged 16 and above.
If we collect data from minors, it will only be with parental or guardian consent.
14. Complaints
If you are unhappy with how we handle your data:
Step 1: Contact Us
Email: apply@newwayuk.com
We encourage you to contact us first so we can resolve your concern.
Step 2: Contact the ICO
You have the right to lodge a complaint with the
Information Commissioner’s Office
Website: https://ico.org.uk/
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.